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ComuTel
Communication Technology
Member of Telelink group


Omladinskih brigada 65V
11070 Novi Beograd
tel: 011-217 7878
fax: 011-217 5778, 2164 641


Cloud Managed Wireless

The service is offering robust enterprise class Wireless solution for the customer, based on Cisco Meraki it includes 802.11ac and 802.11n Aps with 100% cloud management for faster deployment, simplified administration, richer visibility and better support. On top of that Comutel doo adds expert level radio planning, installation and design services as well as extended and pro-active support acting as a single point of contact for the customer problems. These services are built on the solid foundation, a set of services, rules and procedures for remote monitoring, precise diagnostics, timely troubleshooting and policy deployment bound to strict SLA.

Service Package Offerings

  • Standard: This package includes consultancy, radio planning, installation and design services during plan and design phases of the project as well as basic reactive support and warranty with SLA.
  • Premium: This package incorporates all features of the standard offering as well as pro-active support services, consultancy and reporting with SLA.

  • Cisco Systems
    Miodrag Radulovic

    Cloud Managed Security

    The service is offering enterprise class web security solution in the cloud. Built on an unrivaled global threat visibility network and based on Cisco CWS it offers the most effective protection against advanced and targeted threats and continuous monitoring of both network and file behavior. It identifies threats operating in the environment with Cisco Advanced Malware Protection (AMP) and Cognitive Threat Analytics (CTA). On top of that Comutel doo adds expert level planning, installation and design services as well as extended and pro-active support acting as a single point of contact for the customer problems. These services are built on the solid foundation, a set of services, rules and procedures for remote monitoring, precise diagnostics, timely troubleshooting and policy deployment bound to strict SLA.

    Service Package Offerings

  • Standard: This package includes consultancy, planning, installation and design services during plan and design phases of the project as well as basic reactive support and warranty with SLA.
  • Premium: This package incorporates all features of the standard offering as well as pro-active support services, consultancy and reporting with SLA.

  • Cisco Powered Collaboration/Business Communications

    Managed Security is a set of services, rules and procedures for remote monitoring, precise diagnostics, timely troubleshooting and policy deployment meeting customers’ security needs and requirements. Comutel resell this service from Telelink – the Managed Service Provider (MSP) and guarantees requested by the customer level of service by strict Service Level Agreement (SLA). Comutel resell all the necessary services performed by certified and experienced professionals using best of class procedures, policies, equipment and software integrated in a dedicated Monitoring Center and NOC of Telelink – the Managed Service Provider (MSP).

    Service Package offering

  • Remote: Remote Managed BC (proactive monitoring, consulting on the phone, remote configuration and asset management, predefined SLAs, on-site visit not included in the package)
  • Classic: Managed BC (proactive monitoring, consulting on the phone, preventive maintenance, corrective maintenance, predefined SLAs, on-site visits included in the package)
  • Complete Solution for Office Communications: Based on Small and Medium Business (Pro) Cisco portfolio (proactive monitoring, consulting on the phone, preventive maintenance, corrective maintenance, predefined SLAs, on-site visits included in the package, leasing option)

  • Cisco Powered Managed Security/Unified Threat Management

    Managed Security is a set of services, rules and procedures for remote monitoring, precise diagnostics, timely troubleshooting and policy deployment meeting customers’ security needs and requirements. Comutel resell this service from Telelink – the Managed Service Provider (MSP) and guarantees requested by the customer level of service by strict Service Level Agreement (SLA). Comutel resell all the necessary services performed by certified and experienced professionals using best of class procedures, policies, equipment and software integrated in a dedicated Monitoring Center and NOC of Telelink – the Managed Service Provider (MSP)

    . Service Package Offering

  • Remote: Remote Managed Security (proactive monitoring, consulting on the phone, remote configuration and asset management, predefined SLAs, on-site visit not included in the package)
  • Classic: Managed Security (proactive monitoring, consulting on the phone, preventive maintenance, corrective maintenance, predefined SLAs, on-site visits included in the package)
  • Premium: Managed Services with advanced strategic security services not only for the network but for servers, applications and etc.







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